All of
the frequently asked questions are on this page. Please either
click on the specific question, or scroll down to read all the
answers.
What's
this program about?
This program is about turning your Web Site into a sales and marketing
tool that makes you money. That requires high quality Content
that keeps your customers coming back. Greer Group provides the
Content, marketing tools and the technology. Making it easy and
affordable to trun your Web Site into a sales and marketing tool.
Why
is it important to have content on my Web Site?
According to Forrester Research, a leading Internet market research
firm, high quality is the number one factor driving repeat visitors
to your Web Site. Keep your visitors coming back and you increase
your opportunity to sell more products and services, increase
customer loyalty and account retention.
Where
do you get your Content?
Greer Group has published "how-to" articles since 1991.
As a result, our Library is extensive. Our articles are written
by our in-house staff, contributing editors, each expert in their
field. Where needed, we license Content and tools from others
for redistribution as part of our package. All contributed or
purchased content is clearly marked with proper attribution and
copyright information.
How
often do new articles appear on our site?
That depends upon your needs. You select the initial set of articles
for your Resource Center Library. We work with you to set the
appropriate publication schedule for future articles. We recommend
a minimum of two articles articles per month. The most recently
published articles are highlighted in the Featured Article section
of your Resource Center and added to your Library. Articles rotate
in and out of your Library based upon the publication schedule.
Will
the articles on our site be different than your other clients?
Yes and No. You select the articles that meet your needs and we
tailor them around your products and services. So, while our articles
may appear on multiple sites, it is unlikely that the same set
of articles will appear.
How
often is the Best Links on the Net updated?
Our staff continually scours the Internet and updates Best
of the Net-Links Engine. In addition, your customers are encouraged
to recommend links. That means that links are always fresh and
relevant.
How
do we add the Content Site to our Web Site?
Adding the Content Site to your Web Site is a breeze. We
create a Content Site that matches your existing Web Site and
all you need to do is link to it. It is really that easy.
How
does the E-mail Subscription Package work?
The E-mail Subscription Package is one of our most powerful features.
Your visitors subscribe to receive e-mail notification whenever
new Articles are added to your site. We deliver a summary of the
new articles to their e-mail box along with your marketing message
and a link back to your site. In effect, putting your marketing
message right on their desktop. It brings customers back to your
site giving you the opportunity to sell them more products and
services.
Does
the Content reside on our server?
No, all content remains on our servers. However, your Resource
Center matches your Web Site, making it transparent to your clients.
(unless of course they are into reading URL's).
How
do we know that your server is secure?
Our software resides on servers operated by one of the major hosting
companies, INETU. This provides us with 24/7 support, blazingly
fast connectivity over T-3 lines and firewall protection.
How
do clients view the content?
Visitors view the content by going to your Web Site using a standard
Web browser such as Internet Explorer 3.x or Netscape 3.x, or
higher.
We
want or already have Headline News feeds on our site, how do we
integrate that into the Centers?
Since we build each client a custom opening page, Headline News
feeds or stock quotes that you have purchased separately can easily
be dropped into your opening page.
We
already have calculators on our Web Site, can you integrate those
into the Centers?
Yes, simailar to News Feeds we can integrate your Calculators
directly into your opening page. In additon, our system is flexible
enough to allow us to integrate the calculators directly into
the articles, where appropriate. There is a nominal charge for
integrating the calculators into the articles that will appear
in your Center.
How
does the Business Directory work?
The objective of the Business Directory is to generate significant
income, cement customer relationships and drive both consumer
and business traffic to your Web Site. You generate income through
the sale of Enhanced Directory Listings. With an Enhanced Listing
your business customers receive a Web page that describes their
business, the ability to offer your visitors a special promotion
using epromos and the ability to add their own Newsletter articles
right to their listing.
You can market
the Business Directory in several ways. For example, you can give
all of your clients a Basic Directory Listing for free and up-sell
them to an Enhanced
Listing. Or, you can provide a free Listing with the
opening of a new account. We work with you every step of the way
to ensure your success.
If you
have additional questions. Please e-mail them to us at
sales@greergroup.com,
or telephone us at 1-800-285-7990.
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